Import to Zendesk from Jitbit HelpDesk

A variety of ordinary help desk solutions have broken into the market and companies now constantly lose data. You may migrate your high-value data with a safer data migration tool to render a unforgettable experience. But first, you should learn to avoid the net of endless requirements. Our unique method will gather every small detail of the data during the migration to Zendesk.

More details

Limited Import Options

The designing of the import services and their efficiency often contradict each other. When it comes to migrating customer data from Jitbit HelpDesk to Zendesk – you can use their own API or get the hang of available CSV file.

Though Zendesk transition process supports all complex technical and hardware systems – it can become quite a problem to move files from Jitbit HelpDesk.

Requires Expert IT Team

Without an experienced, analytical, and qualified IT team – the task of migrating data can appear to be wearing.

You can migrate data through API– but the role of an excellent team is to deal with scripting issues and center on completion of the task on time.

Manual Import Drawbacks

The success and failure ratio of manually transferring customer data is dilemmatic. The manual transition mainly ends up with data corruption and misplacing.

Although, the significant drawback of a manual transition is how long-lasting it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour demands a more robust data transition solution. However, the complete process of migration must be effective too. You should be capable of moving your customer data from one platform to another smoothly to retain and attract your customers.

Import from Jitbit HelpDesk to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of reliable experience of help desk – we have acquired knowledge in the contemporary data transition procedure.

You can move your contacts, tickets and the another data instantly.

And get regular notifications and informative suggestions from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend many hours shuffling around each stage of Zendesk import. Save your time simply by letting us to control the complicated data import process for you. We can significantly shorten the time spent on migration and altogether provide comfort to your customers and management workforce throughout the process.

Efficient Testing Process

We tell our clients to test out the performance of our migration tool in advance. So, you may set up several tests before completing your migration. This step will let you recognize the faulty parameters or note anything out of place that our team of professionals can evaluate and settle in no time.

Compatibility Matters

With us, you do not have to concern about installation, your coding skills, and unnecessary required files prior to migrating your data to the new help desk. Relax knowing the fact that we will subtly integrate your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transfer. Moreover, that is why we deploy a test mechanism for the transition tool prior to each ticket to ensure that it arrives to its end-point safely and precisely. Our primary goal has always been to improve user service satisfaction to accomplish continuous work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals view the information provided during the transition process rigidly private. The base of our migration services depends upon protecting your ticketing data and guaranteeing a perfect experience.

Quick Transfer Assistance

Our carefully selected team is always ready to respond to your requests. Whether you have a insignificant issue or want to submit a complex case – our experienced team will convey detailed IT assistance that’ll be worthy of your precious time and guarantee the efficient reaction of the migration app.

Precise Data Sustainability

We keep up to ethical software practice and would never think of tweaking or altering your data during the transferring procedure. You do not have to worry about unaligned or scattered migration data – Zendesk import process is relatively quicker, easier, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process

Step

Set Up Import Structure

The first step towards getting successful automated Zendesk import is to get ready by setting up required custom fields and agent profiles. You have to disable prior automation rules along with other triggers that may affect the import process.

Step

Provide Jitbit HelpDesk Link

As soon as you are finished with the creation of import structure – relay the specific form of permits to your help desk system to obtain the necessary data. This step is mandatory because, otherwise, we won’t be able to the data from your Jitbit HelpDesk.

Step

Connect to Zendesk

Similarly, provide us with the permits to your Zendesk account to settle the target your database should be transferred to. As soon as our migration app gets to the data export destination spot, it is prepared to move your support data and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be moved and notify us regarding data, you want to shift unlike from the pattern. We will care for the rest of your trouble.

Step

Test the Functionality of the Tool

We strongly imply that you get the hang of the most out of our free trial. It will enable you to assess the certain number of transferred data from Jitbit HelpDesk and determine possible gaps in advance.

Step

Initiate Complete Data Import

You are ready to go once pre-finalized test step checks out – And now you can begin the final Zendesk migration process. We do, however, advise you to plan a relaxed period to initiate the transfer.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you would normally want to examine the functionality of our data migration app. With the request of free trial – we can offer you a direct opportunity to evaluate our automated data migration tool.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to show you through each stage of the way to make the Zendesk importing process as smooth as possible. Our professionals cater as per your demands and rush to conform.

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