Import to Zendesk from Kayako Classic

A multitude of ordinary help desk services have broken into the market and businesses now continuously lose data. You can export your high-value information with a safer data migration tool to render a unique experience. But first, you have to learn to evade the net of limitless demands. Our special approach will gather every tiny detail of the data during the migration to Zendesk.

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Limited Import Options

Limited Import Options

The designing of the migration tools and their efficiency often contradict each other. In terms of moving support data from Kayako Classic to Zendesk – you can exploit their specific API or take the advantage from available CSV file.

Though Zendesk importing process supports all complex technical and hardware systems – it can become quite a burden to transfer records from Kayako Classic.

Requires Robust IT Team

Without an experienced, rational, and qualified IT team – the task of moving data can become tiring.

You can transfer data through API– however the role of an excellent team is to take care of scripting issues and focus on finishing of the task on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Disadvantages

The success and failure ratio of manually importing customer data is dilemmatic. The by-hand import mainly ends up with data alteration and misplacing.

Nevertheless, the major drawback of a manual import is how long-lasting it can be for users.

The Need for a Robust Data Transition Service

Zendesk import should be simpler than this. The need of the hour demands a more powerful data importing app. However, the complete process of importing must be robust as well. You should be capable of moving your customer data from one platform to another effortlessly to retain and attract your clients.

Import from Kayako Classic to Zendesk

How Our Team Can Make a Difference

Whether it is ticketing software or loads of reliable experience of help desk – we have obtained expertise in the modern data transition procedure.

You can migrate your contacts, tickets and the another data at once.

And get timely notifications and smart recommendations from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours shuffling around each process of data migration. Save your time by letting us to manage the complicated data transition process for you. We can significantly cut back the time spent on migration and altogether provide comfort to your customers and management workforce throughout the process.

Efficient Testing Process

We encourage our customers to test out the effectiveness of our migration app beforehand. So, you may perform several tests before ending your migration. This step will allow you to determine the invalid parameters or note anything out of place that our team of professionals can evaluate and correct in no time.

Compatibility Matters

With us, you do not need to concern about installation, your coding skills, and unnecessary required files before importing your data to the new platform. Relax knowing the fact that we will subtly integrate your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transfer. Additionally, that is why we deploy a test system for our transition tool prior to releasing each ticket to ensure that it comes to its destination safely and precisely. Our primary goal has always been to improve user satisfaction rate to accomplish continual work effectiveness.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our experts consider the information provided throughout the import process rigidly private. The foundation of our migration services is determined by protecting your ticketing data and guaranteeing a perfect experience.

Quick Import Assistance

Our carefully chosen team is always ready to answer your questions. Whether you have a small concern or want to submit a complicated case – our experienced team will convey detailed IT assistance that’ll be worthy of your precious time and make sure of the efficient reply of the migration service.

Precise Data Sustainability

We adhere to ethical software practice and would never consider tweaking or altering your data throughout the transition procedure. You do not have to worry about unaligned or scrambled migration data – Zendesk transition process is relatively quicker, easier, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure


Set Up Import Structure

The first action towards getting successful automatic Zendesk import is to prepare by setting up required custom fields and agent accounts. You have to disable prior automation rules and other triggers that may hinder the import process.


Provide Kayako Classic Link

As soon as you are done with the creation of import structure – relay the specific type of credential information to your help desk platform to obtain the necessary data. This stage is mandatory since, otherwise, we won’t be able to fetch the data from your Kayako Classic.


Connect to Zendesk

Similarly, grant us the permits to your Zendesk account to establish the target your database should be moved to. As soon as our migration app gets to the data export destination point, it is prepared to migrate your support data and all the rest.


Choose Migration Data

Just match the ticket fields as to how you want them to be migrated and notify us regarding data, you want to transfer differently from the pattern. We will care for the rest of your burden.


Test the Functionality of the Tool

We highly recommend that you get the most out of our free trial. It will allow you to overview the selective number of migrated data from Kayako Classic and determine possible inconsistencies in advance.


Initiate Full Data Import

You are good to go as soon as pre-finalized test step checks out – And now you can start the full Zendesk migration process. We do, however, advise you to consider an off-peak period to start the import.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative decisions – you would naturally want to evaluate the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We intend to direct you through each stage of the way to make the Zendesk importing process as clean as possible. Our specialists cater as per your requirements and rush to conform.

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