Import to Zendesk from Kayako

A variety of ordinary help desk solutions have filled up the market and companies now constantly lose data. You can import your high-value data with a more secure data migration service to provide a unforgettable experience. But first, you should learn how to evade the web of non-ending demands. Our special technique will gather every tiny detail of the data during the migration to Zendesk.

More details

Limited Import Options

The designing of the data transition services and their features often contradict each other. When it comes to migrating support data from Kayako to Zendesk – you can use their dedicated API or take the advantage from accessible CSV file.

Though Zendesk transition process supports all complex technical and hardware systems – it can be a problem to migrate files from Kayako.

Requires Expert IT Team

Without an experienced, analytical, and qualified IT team – the task of importing data can really be exhausting.

You can migrate data through API– but the role of an excellent team is to take care of coding issues and center on completion of the job in time.

Manual Import Drawbacks

The success and failure ratio of manually transferring records is dilemmatic. The manual transfer mostly ends up with data corruption and misplacing.

Nevertheless, the big drawback of a manual transition is how long-lasting it can be for users.

The Need for a Powerful Data Migration Service

Zendesk import needs to be easier than this. The need of the hour demands a more robust data transition tool. However, the complete process of transition must be robust too. You have to be able to move your customer data from one platform to another seamlessly in order to retain and attain your clientele.

Import from Kayako to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or years of reliable experience of help desk – we have acquired the know-how in the current data migration procedure.

You can move your contacts, tickets and the remaining data instantly.

And get regular follow-ups and informative tips from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend countless hours shuffling around each step of data migration. Save your time by letting us to handle the complex data transition process for you. Our team can significantly shorten the time spent on migration and altogether provide comfort for your clients and organizational workforce during the process.

Efficient Testing Process

We insist on our clients to try out the performance of our migration tool beforehand. Thus, you may conduct several tests before ending your transition. This stage will let you recognize the faulty settings or note anything that is in the wrong place that our team of experts can assess and settle in no time.

Compatibility Matters

With us, you do not have to worry about installation, your coding skills, and unnecessary required files prior to importing your information to the new system. Relax knowing the fact that we will smoothly integrate your data during the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transition. Moreover, that is why we deploy a test mechanism for our migration tool prior to launching each ticket to ensure that it comes to its end-point safely and accurately. Our primary goal has always been to enhance user satisfaction rate to come to persistent work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists deem the information provided during the transfer process strictly private. The basis of our migration service is determined by guarding your personal data and ensuring a perfect experience.

Quick Transfer Assistance

Our carefully selected team is always ready to respond to your queries. Whether you have a insignificant concern or want to submit an intricate case – our experienced team will provide in-depth technical assistance that’ll be worthy of your time and make sure of the efficient response of the migration app.

Precise Data Sustainability

We conform to ethical software practice and would never think of tweaking or altering your data during the transferring process. You do not have to worry about unaligned or mixed up migration data – Zendesk import process is actually quicker, easier, and more accessible than other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process

Step

Set Up Import Structure

The first step towards attaining successful automated Zendesk import is to prepare by creating required custom fields and agent profiles. You need to disable prior automation rules along with other triggers that may affect the import process.

Step

Provide Kayako Link

As soon as you are finished with the creation of import structure – relay the specific form of permissions to your help desk platform to get the necessary data. This step is mandatory since, otherwise, we won’t be able to retrieve the data from your Kayako.

Step

Connect to Zendesk

Similarly, provide us with the permits to your Zendesk account to set the target your database should be moved to. As soon as our migration tool gets to the data export destination spot, it is ready to migrate your customer data and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be moved and notify us regarding data, you want to transfer differently from the standards. We will care for the rest of your problem.

Step

Test the Functionality of the Tool

We recommend that you get the hang of the most out of our free demo migration. It will let you assess the selective number of transferred data from Kayako and determine possible gaps in advance.

Step

Initiate Complete Data Import

You are all set once pre-finalized test step checks out – And now you can set off with the final Zendesk import process. We do, however, advise you to plan a viable period to start the transfer.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you would obviously want to examine the functionality of our data migration tool. With the request of free trial – we can give you a first-hand possibility to check our automated data migration service.

Request a Demo now!

Get the Expertise and Experience to Transfer Data to Zendesk

We have an intention to guide you through each stage of the way to make the Zendesk importing process as smooth as possible. Our experts cater as per your demands and speed to conform.

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