Import to Zendesk from Live Agent

A variety of ordinary help desk providers have broken into the market and companies now continuously lose data. You may move your high-value data with a safer data transition service to render a unforgettable experience. But first, you should learn to sidestep the net of limitless requirements. Our special approach will gather every small detail of your data during the migration to Zendesk.

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Limited Import Options

Limited Import Options

The designing of the data transition applications and their efficiency often contradict each other. In terms of moving customer records from Live Agent to Zendesk – you can use their own API or take the advantage from accessible CSV file.

Although Zendesk transition process supports all complex technical and hardware systems – it can become a trouble to transfer records from Live Agent.

Requires Professional IT Team

Without an experienced, rational, and skilled IT team – the task of transferring data can turn out to be hard.

You can move data through API– but the role of an excellent team is to take care of coding problems and center on completion of the task in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Disadvantages

The success and failure ratio of manually moving customer data is dilemmatic. The by-hand importation mostly results in data corruption and misplacing.

Nevertheless, the big trouble with a manual transition is how long-lasting it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames demands a more powerful data importing software. However, the complete process of transition must be robust also. You should be capable of moving your customer data from one platform to another effortlessly in order to retain and attract your clients.

Import from Live Agent to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or loads of trustworthy experience of help desk – we have acquired expertise in the up-to-date data migration process.

You can export your contacts, tickets and the another data instantly.

And get immediate notifications and informative recommendations from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours stopping over each process of Zendesk import. Save your time simply by allowing us to handle the complicated data transition process for you. Our team can drastically shorten the time spent on migration and altogether provide comfort to your clients and management workforce during the process.

Efficient Testing Process

We insist on our customers to test out the performance of our migration app in advance. Thus, you can conduct several tests before ending your transition. This step will let you determine the faulty parameters or note anything that is in the wrong place that our team of professionals can assess and correct in no time.

Compatibility Matters

With us, you do not need to concern about installation, your coding skills, and unnecessary required files before migrating your information into a new system. Relax being aware of the fact that we will smoothly move away your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transfer. Moreover, that is why we deploy a test system for the migration tool before launching each ticket to ensure that it comes to its target securely and precisely. Our primary goal has always been to improve user experience to reach persistent work effectiveness.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists consider the details provided throughout the migration process strictly private. The basis of our migration services is determined by guarding your ticketing data and guaranteeing a perfect experience.

Quick Migration Assistance

Our carefully picked out crew is always ready to answer your questions. Whether you have a small issue or want to raise an intricate case – our knowledgeable team will provide detailed IT assistance that’ll be worthy of your precious time and ensure the practical reply of the migration service.

Precise Data Sustainability

We conform to ethical software practice and would never consider changing or altering your data throughout the transition process. You do not have to worry about unaligned and mixed up migration data – Zendesk transfer process is actually quicker, simpler, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure


Set Up Import Structure

The first action towards getting successful automatic Zendesk import is to get ready by creating required custom fields and agent profiles. You have to turn off prior automation rules as well as other triggers that might affect the import process.


Provide Live Agent Link

As soon as you are ready with the creation of import structure – provide the specific form of credential information to your help desk system to get the required data. This step is mandatory since, otherwise, we won’t be able to transfer the data from the Live Agent.


Connect to Zendesk

Similarly, give us the credentials to your Zendesk account to establish the target your database should be transferred to. As soon as our migration tool is aware of the data export destination spot, it is prepared to migrate your customer records and all the rest.


Select Migration Data

Just match the ticket fields the way you want them to be imported and inform us regarding data, you want to move unlike from the standards. We will care for the rest of your problem.


Test the Functionality of the Tool

We recommend that you use the most out of our free trial. It will allow you to overview the certain amount of transferred data from Live Agent and determine probable mistakes beforehand.


Initiate Full Data Migration

You are all set as soon as pre-finalized trial step checks out – And now you can start the full Zendesk import process. We do, however, advise you to plan a relaxed period to start the migration.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you would naturally want to evaluate the functionality of our data migration app.

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Get the Expertise and Experience to Import Data to Zendesk

We have an intention to direct you through each step of the way to make the Zendesk importing process as smooth as possible. Our specialists cater as per your requirements and speed to conform.

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