Import to Zendesk from Live Agent
A variety of ordinary help desk providers have broken into the market and companies now continuously lose data. You may move your high-value data with a safer data transition service to render a unforgettable experience. But first, you should learn to sidestep the net of limitless requirements. Our special approach will gather every small detail of your data during the migration to Zendesk.
Limited Import Options
The designing of the data transition applications and their efficiency often contradict each other. In terms of moving customer records from Live Agent to Zendesk – you can use their own API or take the advantage from accessible CSV file.
Although Zendesk transition process supports all complex technical and hardware systems – it can become a trouble to transfer records from Live Agent.
Requires Professional IT Team
Without an experienced, rational, and skilled IT team – the task of transferring data can turn out to be hard.
You can move data through API– but the role of an excellent team is to take care of coding problems and center on completion of the task in time.
Manual Import Disadvantages
The success and failure ratio of manually moving customer data is dilemmatic. The by-hand importation mostly results in data corruption and misplacing.
Nevertheless, the big trouble with a manual transition is how long-lasting it can be for users.
The Need for a Powerful Data Transition Tool
Zendesk import needs to be simpler than this. Completing the migration in a definite time frames demands a more powerful data importing software. However, the complete process of transition must be robust also. You should be capable of moving your customer data from one platform to another effortlessly in order to retain and attract your clients.
Import from Live Agent to ZendeskHow Our Team Can Make a Difference
Be it ticketing software or loads of trustworthy experience of help desk – we have acquired expertise in the up-to-date data migration process.
You can export your contacts, tickets and the another data instantly.
And get immediate notifications and informative recommendations from our team of professionals.
Time Flexibility and Lower Downtime
You do not have to spend numerous hours stopping over each process of Zendesk import. Save your time simply by allowing us to handle the complicated data transition process for you. Our team can drastically shorten the time spent on migration and altogether provide comfort to your clients and management workforce during the process.
Efficient Testing Process
We insist on our customers to test out the performance of our migration app in advance. Thus, you can conduct several tests before ending your transition. This step will let you determine the faulty parameters or note anything that is in the wrong place that our team of professionals can assess and correct in no time.
Compatibility Matters
With us, you do not need to concern about installation, your coding skills, and unnecessary required files before migrating your information into a new system. Relax being aware of the fact that we will smoothly move away your data throughout the import process.
Migrate Tickets Instantly
We understand the resourcefulness of customer data transfer. Moreover, that is why we deploy a test system for the migration tool before launching each ticket to ensure that it comes to its target securely and precisely. Our primary goal has always been to improve user experience to reach persistent work effectiveness.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our specialists consider the details provided throughout the migration process strictly private. The basis of our migration services is determined by guarding your ticketing data and guaranteeing a perfect experience.
Quick Migration Assistance
Our carefully picked out crew is always ready to answer your questions. Whether you have a small issue or want to raise an intricate case – our knowledgeable team will provide detailed IT assistance that’ll be worthy of your precious time and ensure the practical reply of the migration service.
Precise Data Sustainability
We conform to ethical software practice and would never consider changing or altering your data throughout the transition process. You do not have to worry about unaligned and mixed up migration data – Zendesk transfer process is actually quicker, simpler, and more accessible compared to other migration apps.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Zendesk Import Procedure
Set Up Import Structure
The first action towards getting successful automatic Zendesk import is to get ready by creating required custom fields and agent profiles. You have to turn off prior automation rules as well as other triggers that might affect the import process.
Provide Live Agent Link
As soon as you are ready with the creation of import structure – provide the specific form of credential information to your help desk system to get the required data. This step is mandatory since, otherwise, we won’t be able to transfer the data from the Live Agent.
Connect to Zendesk
Similarly, give us the credentials to your Zendesk account to establish the target your database should be transferred to. As soon as our migration tool is aware of the data export destination spot, it is prepared to migrate your customer records and all the rest.
Select Migration Data
Just match the ticket fields the way you want them to be imported and inform us regarding data, you want to move unlike from the standards. We will care for the rest of your problem.
Test the Functionality of the Tool
We recommend that you use the most out of our free trial. It will allow you to overview the certain amount of transferred data from Live Agent and determine probable mistakes beforehand.
Initiate Full Data Migration
You are all set as soon as pre-finalized trial step checks out – And now you can start the full Zendesk import process. We do, however, advise you to plan a relaxed period to start the migration.
Hear from our satisfied clients
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful person that makes calculative choices – you would naturally want to evaluate the functionality of our data migration app.
Get the Expertise and Experience to Import Data to Zendesk
We have an intention to direct you through each step of the way to make the Zendesk importing process as smooth as possible. Our specialists cater as per your requirements and speed to conform.