Import to Zendesk from LiveChat

A multitude of ordinary help desk services have broken into the market and people now constantly lose data. You may import your precious information with a safer data migration service to render a exceptional experience. However, you should learn to avoid the net of non-ending requirements. Our special approach will gather every tiny detail of the data during Zendesk import.

More details

Limited Import Options

The designing of the data transition tools and their efficiency often contradict each other. When it comes to migrating customer data from LiveChat to Zendesk – you can exploit their own API or take the advantage from accessible CSV file.

Although Zendesk migration process supports all complex technical and hardware systems – it can end up being a problem to migrate records from LiveChat.

Requires Robust IT Team

Without an experienced, rational, and skilled IT team – the task of importing data can appear to be exhausting.

You can migrate data through API– however the role of a great team is to take care of coding troubles and concentrate upon completion of the task in time.

Manual Import Disadvantages

The success and failure ratio of manually importing customer data is dilemmatic. The manual transition mostly ends up with data alteration and mismanagement.

Nevertheless, the big problem with a manual migration is how long-lasting it can be for users.

The Need for a Powerful Data Transition Tool

Zendesk import needs to be simpler than this. Completing the migration in a definite time frames demands a more robust data transition tool. However, the whole process of transition should be robust too. You should be able to move your customer data from one platform to another effortlessly in order to retain and attract your clientele.

Import from LiveChat to Zendesk

How Our Team Can Make a Difference

Be it ticketing software or loads of trustworthy experience of help desk – we have obtained knowledge in the contemporary data migration procedure.

You can migrate your contacts, tickets and the another data in the blink of an eye.

And get timely notifications and insightful suggestions from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours stopping over each stage of Zendesk import. Save your time simply by letting us to handle the complicated data transition process for you. Our team can considerably reduce the time spent on migration and altogether provide comfort to your clients and management workforce during the process.

Efficient Testing Process

We insist on our customers to test out the efficiency of our migration tool in advance. Thus, you may conduct a number of tests before ending your transition. This step will enable you to detect the faulty parameters or note anything that is in the wrong place that our team of professionals can assess and correct in no time.

Compatibility Matters

With us, you do not need to concern about installation, your coding skills, and unnecessary required files prior to migrating your information to the new system. Take a sigh of relief in knowing the fact that we will smoothly move away your data during the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transfer. In addition, that is why we deploy a test mechanism for the migration tool prior to launching each ticket so that it comes to its end-point securely and accurately. Our primary goal has always been to develop user service satisfaction to reach constant work effectiveness.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our specialists consider the details provided during the transition process strictly personal. The basis of our migration services is determined by guarding your ticketing data and ensuring an ideal experience.

Quick Import Assistance

Our carefully chosen crew is always ready to respond to your requests. Whether you have a insignificant issue or want to submit an intricate matter – our experienced team will provide detailed technical support that’ll be worthy of your own time and guarantee the practical response of the migration service.

Precise Data Sustainability

We conform to ethical software practice and would never consider changing or altering your data during the transferring process. You do not have to worry about unaligned or mixed up import data – Zendesk import process is actually quicker, simpler, and more accessible than other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure

Step

Set Up Import Structure

The first action towards getting successful automated Zendesk import is to get ready by creating appropriate custom fields and agent accounts. You have to disable prior automation rules along with other triggers that might interfere the migration process.

Step

Provide LiveChat Link

As soon as you are done with the creation of import structure – provide the specific set of permits to your help desk system to get the necessary data. This stage is obligatory since, otherwise, we won’t be able to retrieve the data from the LiveChat.

Step

Connect to Zendesk

Similarly, grant us the credentials to your Zendesk account to settle the target your database should be transferred to. As soon as our migration tool gets to the data export destination point, it is prepared to migrate your customer records and all the rest.

Step

Select Migration Data

Just match the ticket fields the way you want them to be migrated and inform us regarding data, you want to migrate unlike from the standards. We will look after the rest of your problem.

Step

Test the Functionality of the Tool

We recommend that you get the most out of our free trial. It will enable you to assess the certain number of migrated data from LiveChat and identify possible gaps beforehand.

Step

Initiate Full Data Migration

You are all set as soon as pre-finalized trial step checks out – And now you can begin the final Zendesk import process. We do, however, encourage you to consider a relaxed period to start the transfer.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you would normally want to examine the functionality of our data migration app. With the request of free demo – we can give you a direct possibility to evaluate our automated data migration tool.

Request a Demo now!

Get the Expertise and Experience to Transfer Data to Zendesk

We have an intention to direct you through each step of the way to make the Zendesk importing process as clean as possible. Our professionals cater as per your demands and speed to adjust.

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