Import to Zendesk® from Manage Engine
Numerous ordinary help desk services have broken into the market and businesses now continuously lose data. You may export your high-value information with a more secure data transition tool to render a unforgettable experience. However, you should learn to evade the web of limitless requirements. Our peculiar approach will gather every tiny detail of the data during Zendesk® import.
Limited Import Choices
The designing of the import tools and their efficiency often contradict each other. In terms of migrating help desk records from Manage Engine to Zendesk® – you can exploit their internal API or get the hang of available CSV file.
Although Zendesk® transition process supports all convoluted technical and hardware systems – it can be quite a trouble to transfer files from Manage Engine.
Needs Robust IT Team
Without an knowledgeable, analytical, and qualified IT team – the task of moving data can turn out to be tiring.
You can import data through API– however the role of an excellent team is to deal with scripting problems and center upon completion of the task on time.
Manual Transfer Drawbacks
The success and failure proportion of manually importing customer data is dilemmatic. The by-hand importation mainly results in data alteration and misplacing.
Although, the significant trouble with a manual transition is how time-consuming it can be for users.
The Need for a Reliable Data Migration Service
Zendesk® import must be easier than this. The need of the hour demands a more powerful data transition app. However, the complete process of migration must be effective too. You should be able to move your data from one platform to another effortlessly to retain and attain your clients.
Import from Manage Engine to Zendesk®What We can Change
No matter if it's ticketing software or years of reliable experience of help desk – we have obtained expertise in the up-to-date data transition process.
You are able to migrate your contacts, tickets and the another data at once.
As well as get timely notifications and smart recommendations from our team of experts.
Time Flexibility and Lower Downtime
There is no need to spend countless hours shuffling around each process of Zendesk® import. Save your time just by allowing us to control the complex data import process for you. We can drastically shorten the time spent on transition and altogether provide comfort to your customers and organizational workforce during the process.
Efficient Testing Procedure
We tell our clients to test out the effectiveness of our migration app in advance. So, you can set up several tests before completing your migration. This step will let you detect the faulty parameters or note anything out of place that our team of specialists can assess and settle in no time.
Conformity Matters
With our help, you do not have to concern about installation, your coding skills, and unnecessary required files before migrating your data into a new help desk. Relax being aware of the fact that we will subtly move away your data during the migration process.
Migrate Tickets At once
We take into consideration the resourcefulness of ticket transfer. Additionally, that is why we deploy a test system for the transition tool before each ticket to ensure that it arrives to its end-point securely and accurately. Our prime goal has always been to enhance user satisfaction rate to achieve persistent work efficiency.
The Distinct Character of Our Service
Protected and Personalized Experience
Our professionals deem the information provided throughout the migration process rigidly private. The base of our migration service depends upon protecting your ticketing data and ensuring an ideal experience.
Fast Import Assistance
Our thoroughly chosen team is always ready to answer your questions. Whether you have a insignificant problem or want to raise a complex case – our knowledgeable team will convey detailed technical support that’ll be worthy of your time and make sure of the practical reply of the migration app.
Accurate Data Sustainability
We keep up to ethical software practice and would never think of tweaking or altering your data throughout the transferring procedure. You do not have to worry about unaligned and scattered migration data – Zendesk® transfer process is relatively quicker, simpler, and more accessible than other migration tools.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automatic Zendesk® Import Process
Set Up Transfer Structure
The initial step towards getting successful automatic Zendesk® import is to get ready by setting up required custom fields and agent accounts. You need to turn off prior automation rules along with other triggers that might affect the migration process.
Provide Manage Engine Connection
When you are done with the creation of import structure – relay the specific type of credential information to your help desk system to obtain the required data. This stage is mandatory because, otherwise, we won’t be able to the data from the Manage Engine.
Link Zendesk®
Likewise, grant us the permits to your Zendesk® account to establish the target your database should be transferred to. As soon as our migration app is aware of the data export destination point, it is ready to move your support records and all the rest.
Pick Migration Data
Just match the ticket fields in the order you want them to be migrated and notify us regarding data, you want to shift unlike from the pattern. We will care for the rest of your trouble.
Test the Functionality of the Tool
We strongly imply that you get the most out of our free trial. It will allow you to assess the limited amount of migrated data from Manage Engine and determine probable gaps beforehand.
Start Complete Data Import
You are ready to go once pre-finalized test step checks out – And now you can start the final Zendesk® migration process. We do, however, advise you to consider an uncrowded period to initiate the transfer.
Hear from our happy customers
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate individual that makes calculative decisions – you would naturally want to examine the functionality of our data migration service.
Get the Expertise and Experience to Move Data to Zendesk®
We want to guide you through each stage of the way to make the Zendesk® importing process as clean as possible. Our specialists cater as per your demands and rush to conform.