Import to Zendesk® from Oracle Service Cloud (RightNow)
Hundreds of ordinary help desk providers have occupied the market and businesses now continuously lose data. You may import your precious data with a safer data transition service to provide a exceptional experience. But first, you should learn how to sidestep the net of limitless demands. Our special technique will gather every tiny detail of your data during Zendesk® import.
Limited Import Choices
The designing of the migration applications and their functionality often contradict each other. In terms of migrating customer data from Oracle Service Cloud (RightNow) to Zendesk® – you can use their specific API or benefit from accessible CSV file.
Although Zendesk® migration process supports all convoluted tech and hardware systems – it can end up being quite a trouble to transfer records from Oracle Service Cloud (RightNow).
Needs Professional IT Team
Without an knowledgeable, rational, and skilled IT team – the task of transferring data can appear to be exhausting.
You can transfer data through API– but the role of an excellent team is to sort out coding problems and concentrate on completion of the job on time.
Manual Transfer Disadvantages
The success and failure proportion of manually moving data is dilemmatic. The by-hand transition mostly ends up with data corruption and misplacing.
However, the noticeable trouble with a manual migration is how time-consuming it can be for users.
The Need for a Robust Data Transition Tool
Zendesk® import should be simpler than this. Completing the migration in a definite time frames demands a more powerful data transition tool. However, the whole process of transition must be efficient also. You have to be capable of moving your data from one platform to another one easily to retain and attract your clients.
Import from Oracle Service Cloud (RightNow) to Zendesk®What We can Change
Whether it is ticketing software or loads of trustworthy experience of help desk – we have obtained expertise in the contemporary data migration procedure.
You are able to export your contacts, tickets and the rest of data at once.
As well as get immediate updates and smart recommendations from our team of experts.
Time Flexibility and Lower Downtime
There is no need to spend numerous hours stopping over each process of Zendesk® import. Save your time simply by letting us to handle the complicated data migration process for you. Our team can drastically reduce the time spent on transition and altogether provide convenience for your customers and management workforce throughout the process.
Efficient Testing Procedure
We encourage our customers to test the effectiveness of our migration app in advance. Thus, you may conduct several tests before finalizing your transition. This stage will enable you to determine the faulty settings or note anything out of place that our team of professionals can evaluate and correct in no time.
Conformity Matters
With our help, you do not need to think about installation, your coding skills, and unnecessary required files before migrating your information to the new system. Relax being aware of the fact that we will smoothly move away your data throughout the import process.
Migrate Tickets At once
We take into consideration the resourcefulness of customer data migration. Additionally, that is why we deploy a test system for the migration tool prior to launching each ticket to ensure that it reaches its target securely and precisely. Our prime aim has always been to develop user experience to accomplish continual work effectiveness.
The Distinct Character of Our Service
Protected and Personalized Experience
Our experts consider the details provided throughout the transition process strictly personal. The basis of our migration services depends on guarding your personal data and guaranteeing a perfect experience.
Fast Migration Assistance
Our thoroughly picked out crew is always ready to answer your questions. Whether you have a insignificant issue or want to submit an intricate case – our knowledgeable team will provide in-depth IT assistance that’ll worth your own time and ensure the proficient reply of the migration service.
Accurate Data Sustainability
We adhere to ethical software practice and would never consider changing or altering your data throughout the transferring process. You do not have to worry about unaligned or mixed up migration data – Zendesk® migration process is actually quicker, simpler, and more accessible compared to other migration tools.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automatic Zendesk® Import Procedure
Set Up Transfer Structure
The initial action towards achieving successful automatic Zendesk® import is to get ready by creating appropriate custom fields and agent profiles. You have to turn off prior automation rules as well as other triggers that might interfere the import procedure.
Provide Oracle Service Cloud (RightNow) Connection
When you are ready with the creation of import structure – provide the specific type of credential information to your help desk system to get the necessary data. This step is mandatory as, otherwise, we won’t be able to transfer the data from the Oracle Service Cloud (RightNow).
Link Zendesk®
Likewise, give us the credentials to your Zendesk® account to establish the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is prepared to transfer your customer records and all the rest.
Choose Migration Data
Just match the ticket fields as to how you want them to be imported and inform us regarding data, you want to import unlike from the standards. We will look after the rest of your problem.
Test the Functionality of the Tool
We highly recommend that you use the most out of our free trial demonstration. It will allow you to assess the certain number of transferred data from Oracle Service Cloud (RightNow) and determine probable mistakes beforehand.
Start Full Data Migration
You are good to go as soon as pre-finalized trial step checks out – And now you can start the final Zendesk® import process. We do, however, encourage you to plan an off-peak period to commence the migration.
Hear from our happy clients
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate person that makes calculative choices – you would naturally want to examine the functionality of our data migration app.
Get the Expertise and Experience to Move Data to Zendesk®
We intend to direct you through each step of the way to make the Zendesk® importing process as clean as possible. Our specialists cater as per your demands and speed to adjust.