Import to Zendesk® from osTicket
Hundreds of ordinary help desk solutions have occupied the market and people now constantly lose data. You can move your precious information with a more secure data migration tool to render a exceptional experience. But first, you have to learn how to evade the web of limitless requirements. Our special method will gather every small detail of your data throughout Zendesk® import.
Limited Import Choices
The designing of the data transition services and their functionality usually contradict each other. When it comes to importing customer data from osTicket to Zendesk® – you can exploit their internal API or take the advantage from available CSV file.
Although Zendesk® migration process supports all complex tech and hardware systems – it can become quite a burden to transfer records from osTicket.
Needs Expert IT Team
Without an knowledgeable, rational, and qualified IT team – the challenge of migrating data can become hard.
You can migrate data through API– however the role of an excellent team is to take care of scripting troubles and concentrate on finishing of the job on time.
Manual Transfer Disadvantages
The success and failure proportion of manually transferring data is a dilemma. The manual import mostly ends up with data alteration and misplacing.
Nevertheless, the significant problem with a manual migration is how long-lasting it can be for users.
The Need for a Powerful Data Transition Service
Zendesk® import needs to be simpler than this. The need of the hour requires a more robust data migration software. However, the whole process of migration must be robust as well. You should be able to move your customer data from one platform to another one seamlessly to retain and attain your clients.
Import from osTicket to Zendesk®What We can Change
Be it ticketing software or loads of reliable experience of help desk – we have got expertise in the modern data migration procedure.
You are able to move your contacts, tickets and the rest of data in the blink of an eye.
As well as get regular updates and insightful recommendations from our team of specialists.
Time Flexibility and Lower Downtime
There is no need to spend hours shuffling around every process of data migration. Save your time simply by letting us to control the complex data transition process for you. We can considerably reduce the time spent on migration and altogether provide convenience for your customers and organizational workforce throughout the process.
Efficient Testing Procedure
We insist on our customers to test the efficiency of our migration tool beforehand. Thus, you may set up several tests before ending your migration. This step will enable you to recognize the invalid settings or note anything out of place that our team of specialists can evaluate and correct in no time.
Conformity Matters
With our help, you do not need to think about installation, your programming skills, and unnecessary required files prior to importing your information to the new help desk. Relax knowing the fact that we will subtly move away your data during the import process.
Migrate Tickets At once
We take into consideration the resourcefulness of customer data migration. In addition, that is why we deploy a test mechanism for our migration tool prior to each ticket to ensure that it comes to its destination securely and accurately. Our primary aim has always been to improve user satisfaction rate to achieve continuous work effectiveness.
The Distinct Character of Our Service
Protected and Personalized Experience
Our specialists see the information given out during the import process strictly personal. The base of our migration service is determined by protecting your ticketing data and ensuring a perfect experience.
Fast Transfer Assistance
Our thoroughly selected team is always prepared to answer your questions. Whether you have a minor issue or want to submit a complex case – our experienced team will convey detailed technical assistance that’ll worth your precious time and make sure of the functional reply of the migration service.
Accurate Data Sustainability
We conform to ethical software practice and would never consider tweaking or modifying your data during the migration process. You do not have to worry about unaligned or scattered migration data – Zendesk® import process is relatively quicker, simpler, and more accessible than other migration apps.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automatic Zendesk® Import Procedure
Set Up Transfer Structure
The initial action towards achieving sufficient automated Zendesk® import is to prepare by creating appropriate custom fields and agent accounts. You need to disable prior automation rules and other triggers that might interfere the import procedure.
Provide osTicket Connection
When you are finished with the creation of import structure – relay the specific set of credential information to your help desk platform to get the necessary data. This stage is mandatory since, otherwise, we won’t be able to fetch the data from the osTicket.
Link Zendesk®
Likewise, provide us with the permits to your Zendesk® profile to establish the target your database should be moved to. As soon as our migration tool gets to the data export destination point, it is ready to migrate your support records and all the rest.
Select Migration Data
Just match the ticket fields the way you want them to be moved and notify us about data, you want to import differently from the standards. We will look after the rest of your trouble.
Test the Functionality of the Tool
We recommend that you get the hang of the most out of our free trial demonstration. This will allow you to review the certain number of migrated data from osTicket and determine possible inconsistencies beforehand.
Start Full Data Import
You are all set as soon as pre-finalized test stage checks out – And now you can start the complete Zendesk® import process. We do, however, encourage you to consider an uncrowded period to start the import.
Hear from our happy buyers
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate person that makes calculative decisions – you should naturally want to analyze the functionality of our data migration app.
Get the Expertise and Experience to Move Data to Zendesk®
We have an intention to lead you through each stage of the way to make the Zendesk® importing process as easy as possible. Our specialists cater as per your needs and speed to adjust.