Import to Zendesk from Request Tracker

A variety of ordinary help desk solutions have filled up the market and companies now constantly lose data. You may import your high-value data with a more secure data transition service to provide a exceptional experience. But first, you need to learn to avoid the net of limitless demands. Our peculiar approach will gather every tiny detail of your data during Zendesk import.

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Limited Import Options

Limited Import Options

The designing of the migration services and their features often contradict each other. When it comes to importing support data from Request Tracker to Zendesk – you can use their dedicated API or benefit from accessible CSV file.

Although Zendesk migration process supports all convoluted technical and hardware systems – it can be a burden to transfer files from Request Tracker.

Requires Expert IT Team

Without an experienced, analytical, and skilled IT team – the task of migrating data can appear to be exhausting.

You can transfer data through API– but the role of an excellent team is to sort out coding troubles and concentrate on ending of the task in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Drawbacks

The success and failure ratio of manually transferring records is dilemmatic. The manual transition mostly ends up with data corruption and misplacing.

However, the noticeable problem with a manual migration is how time-consuming it can be for users.

The Need for a Robust Data Migration Tool

Zendesk import should be easier than this. Completing the migration in a definite time frames demands a more robust data migration tool. However, the complete process of importing must be efficient as well. You have to be able to move your data from one platform to another smoothly in order to retain and attract your clients.

Import from Request Tracker to Zendesk

How Our Team Can Make a Difference

Whether it is ticketing software or years of trustworthy experience of help desk – we have obtained expertise in the contemporary data migration procedure.

You can move your contacts, tickets and the remaining data instantly.

And get regular follow-ups and informative recommendations from our team of specialists.

Time Flexibility and Lower Downtime

You do not have to spend many hours stopping over each process of Zendesk import. Save your time by letting us to manage the complex data migration process for you. Our team can considerably reduce the time spent on transition and altogether provide comfort to your clients and management workforce during the process.

Efficient Testing Process

We encourage our clients to try out the performance of our migration tool in advance. Thus, you may perform several tests before finalizing your transition. This stage will enable you to recognize the incorrect parameters or note anything that is in the wrong place that our team of professionals can assess and settle in no time.

Compatibility Matters

With us, you do not have to worry about installation, your coding skills, and unnecessary required files prior to migrating your information to the new platform. Relax being aware of the fact that we will smoothly move away your data during the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transition. Moreover, that is why we deploy a test mechanism for the migration tool prior to releasing each ticket to ensure that it reaches its destination securely and accurately. Our prime goal has always been to enhance user service satisfaction to reach persistent work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our experts view the details provided during the transition process strictly private. The foundation of our migration service depends on guarding your personal data and ensuring a perfect experience.

Quick Transfer Assistance

Our carefully selected crew is always ready to answer your questions. Whether you have a minor concern or want to submit a complicated case – our knowledgeable team will provide in-depth technical assistance that’ll be worthy of your time and guarantee the effective reply of the migration app.

Precise Data Sustainability

We adhere to ethical software practice and would never think of changing or altering your data during the migration process. You do not have to worry about unaligned or scrambled migration data – Zendesk migration process is actually quicker, simpler, and more accessible than other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process


Set Up Import Structure

The first step towards attaining successful automated Zendesk import is to get ready by creating required custom fields and agent profiles. You need to turn off prior automation rules and other triggers that might interfere the import process.


Provide Request Tracker Link

As soon as you are finished with the creation of import structure – provide the specific form of credential information to your help desk system to get the necessary data. This step is mandatory as, otherwise, we won’t be able to reach the data from the Request Tracker.


Connect to Zendesk

Similarly, provide us with the credentials to your Zendesk account to establish the target your database should be transferred to. As soon as our migration tool gets to the data export destination spot, it is ready to transfer your customer records and all the rest.


Choose Migration Data

Just match the ticket fields as to how you want them to be moved and inform us regarding data, you want to transfer unlike from the standards. We will care for the rest of your burden.


Test the Functionality of the Tool

We highly recommend that you get the hang of the most out of our free demo migration. It will allow you to review the selective number of transferred data from Request Tracker and determine probable inconsistencies beforehand.


Initiate Complete Data Migration

You are good to go once pre-finalized trial step checks out – And now you can start the complete Zendesk import process. We do, however, advise you to plan a viable period to commence the import.

Hear from our satisfied buyers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative choices – you would naturally want to analyze the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We intend to show you through each step of the way to make the Zendesk importing process as clean as possible. Our specialists cater as per your needs and speed to conform.

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