Import to Zendesk from Salesforce Service Cloud

A variety of ordinary help desk services have occupied the market and companies now constantly lose data. You may export your high-value information with a safer data migration tool to offer a unique experience. But first, you should learn how to avoid the web of limitless requirements. Our peculiar approach will gather every tiny detail of your data during the migration to Zendesk.

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Limited Import Options

The designing of the import tools and their functionality usually contradict each other. When it comes to moving support records from Salesforce Service Cloud to Zendesk – you can exploit their own API or benefit from available CSV file.

Although Zendesk importing process supports all convoluted tech and hardware systems – it can become a burden to transfer records from Salesforce Service Cloud.

Requires Robust IT Team

Without an experienced, analytical, and qualified IT team – the challenge of importing data can appear to be tiring.

You can move data through API– however the role of a great team is to sort out scripting troubles and focus on completion of the job in time.

Manual Import Drawbacks

The success and failure ratio of manually importing data is a dilemma. The manual transition mainly results in data alteration and mismanagement.

However, the major problem with a manual import is how time-consuming it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour requires a more robust data importing app. However, the complete process of transition should be efficient too. You must be able to move your data from one platform to another one seamlessly in order to retain and attain your clients.

Import from Salesforce Service Cloud to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of reliable experience of help desk – we attained the know-how in the contemporary data transition process.

You can migrate your contacts, tickets and the rest of data instantly.

And get timely updates and informative tips from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend countless hours shuffling around every step of Zendesk import. Save your time by allowing us to handle the complicated data migration process for you. We can considerably cut back the time spent on transition and altogether provide convenience for your clients and organizational workforce throughout the process.

Efficient Testing Process

We tell our clients to test the performance of our migration tool in advance. So, you can conduct a number of tests before finalizing your migration. This point will allow you to recognize the faulty settings or note anything that is in the wrong place that our team of experts can evaluate and correct in no time.

Compatibility Matters

With us, you do not have to think about installation, your programming skills, and unnecessary required files prior to migrating your data into a new system. Take a sigh of relief in knowing the fact that we will subtly move away your data during the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket migration. Moreover, that is why we deploy a test mechanism for the transition tool before launching each ticket so that it reaches its end-point securely and accurately. Our prime aim has always been to improve user service satisfaction to come to continuous work effectiveness.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals deem the information given out during the transition process rigidly private. The basis of our migration services depends on protecting your personal info and ensuring a perfect experience.

Quick Import Assistance

Our carefully chosen team is always prepared to respond to your queries. Whether you have a small concern or want to raise an intricate matter – our experienced team will convey thorough technical assistance that’ll worth your precious time and guarantee the effective reply of the migration service.

Precise Data Sustainability

We keep up to ethical software practice and would never think of tweaking or modifying your data during the transition procedure. You do not have to worry about unaligned and mixed up import data – Zendesk import process is relatively quicker, simpler, and more accessible than other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process

Step

Set Up Import Structure

The first step towards achieving sufficient automated Zendesk import is to get ready by setting up required custom fields and agent accounts. You have to disable prior automation rules along with other triggers that might hinder the import procedure.

Step

Provide Salesforce Service Cloud Link

As soon as you are done with the creation of import structure – relay the specific form of permissions to your help desk system to obtain the required data. This stage is obligatory as, otherwise, we won’t be able to the data from the Salesforce Service Cloud.

Step

Connect to Zendesk

Similarly, grant us the permits to your Zendesk profile to set the target your database should be transferred to. As soon as our migration app is aware of the data export destination point, it is prepared to transfer your support records and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be migrated and notify us about data, you want to migrate unlike from the pattern. We will care for the rest of your problem.

Step

Test the Functionality of the Tool

We strongly imply that you get the most out of our free trial demonstration. This will let you overview the selective amount of migrated data from Salesforce Service Cloud and identify possible gaps beforehand.

Step

Initiate Complete Data Import

You are ready to go once pre-finalized test stage checks out – And now you can set off with the full Zendesk migration process. We do, however, advise you to consider a relaxed period to commence the transfer.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you should obviously want to evaluate the functionality of our data migration tool. With the request of free trial – we can give you a direct chance to evaluate our automated data migration app.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to guide you through each stage of the way to make the Zendesk importing process as simple as possible. Our experts cater as per your requirements and rush to conform.

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