Import to Zendesk from ServiceDesk Plus

Hundreds of ordinary help desk solutions have broken into the market and businesses now continuously lose data. You may export your valuable data with a more secure data transition service to provide a exceptional experience. However, you have to learn how to sidestep the net of limitless demands. Our peculiar technique will gather every small detail of your data during Zendesk import.

More details

Limited Import Choices

The designing of the import services and their efficiency often contradict each other. In terms of importing help desk data from ServiceDesk Plus to Zendesk – you can use their dedicated API or get the hang of accessible CSV file.

Although Zendesk migration process supports all convoluted technical and hardware systems – it can become quite a trouble to transfer files from ServiceDesk Plus.

Needs Expert IT Team

Without an knowledgeable, analytical, and qualified IT team – the task of transferring data can appear to be tiring.

You can migrate data through API– but the role of an excellent team is to deal with coding troubles and concentrate upon finishing of the job on time.

Manual Transfer Drawbacks

The success and failure proportion of manually transferring customer data is dilemmatic. The by-hand transition mainly ends up with data corruption and misplacing.

Although, the big problem with a manual migration is how time-consuming it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour demands a more powerful data migration app. However, the entire process of migration must be effective too. You have to be capable of moving your data from one platform to another seamlessly to retain and attract your clients.

Import from ServiceDesk Plus to Zendesk

What We can Change

No matter if it's ticketing software or years of reliable experience of help desk – we have obtained knowledge in the contemporary data transition procedure.

You are able to move your contacts, tickets and the another data at once.

As well as get regular notifications and smart suggestions from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend countless hours shuffling around each stage of Zendesk import. Save your time just by letting us to control the complex data import process for you. Our team can considerably reduce the time spent on transition and altogether provide comfort for your customers and management workforce during the process.

Efficient Testing Procedure

We tell our clients to test out the effectiveness of our migration app in advance. So, you may set up several tests before completing your transition. This stage will enable you to detect the invalid settings or note anything out of place that our team of professionals can assess and settle in no time.

Conformity Matters

With our help, you do not have to concern about installation, your coding skills, and unnecessary required files before migrating your data to the new help desk. Relax being aware of the fact that we will smoothly move away your data throughout the migration process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket transfer. Additionally, that is why we deploy a test system for the transition tool prior to each ticket to ensure that it arrives to its end-point securely and precisely. Our prime goal has always been to improve user experience to accomplish constant work efficiency.

The Distinct Character of Our Service

Protected and Personalized Experience

Our professionals deem the information provided throughout the transition process rigidly confidential. The base of our migration service depends upon guarding your personal data and guaranteeing an ideal experience.

Fast Transfer Assistance

Our thoroughly selected team is always ready to respond to your requests. Whether you have a minor problem or want to submit a complex case – our knowledgeable team will provide in-depth IT support that’ll be worthy of your precious time and ensure the practical reply of the migration app.

Accurate Data Sustainability

We keep up to ethical software practice and would never think of tweaking or altering your data throughout the migration procedure. You do not have to worry about unaligned or scattered migration data – Zendesk migration process is actually quicker, simpler, and more accessible compared to other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process

Step

Set Up Transfer Structure

The initial step towards getting successful automatic Zendesk import is to get ready by setting up relevant custom fields and agent profiles. You need to turn off prior automation rules along with other triggers that might interfere the migration process.

Step

Provide ServiceDesk Plus Connection

When you are finished with the creation of import structure – relay the specific type of permits to your help desk system to obtain the necessary data. This step is mandatory because, otherwise, we won’t be able to retrieve the data from the ServiceDesk Plus.

Step

Link Zendesk

Likewise, provide us with the permits to your Zendesk account to settle the target your database should be transferred to. As soon as our migration app gets to the data export destination spot, it is ready to move your customer records and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be moved and notify us regarding data, you want to migrate unlike from the pattern. We will take care of the rest of your trouble.

Step

Test the Functionality of the Tool

We strongly imply that you get the hang of the most out of our free trial. It will enable you to review the limited number of transferred data from ServiceDesk Plus and determine probable gaps beforehand.

Step

Start Complete Data Import

You are ready to go once pre-finalized test step checks out – And now you can begin the complete Zendesk migration process. We do, however, urge you to plan a viable period to initiate the transfer.

Hear from our happy buyers

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative decisions – you would normally want to analyze the functionality of our data migration service. With the request of free demonstration – we can offer you a first-hand opportunity to test our automated data migration service.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We want to guide you through each stage of the way to make the Zendesk importing process as clean as possible. Our professionals cater as per your needs and rush to adapt.

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