Import to Zendesk from SherpaDesk

A variety of ordinary help desk providers have broken into the market and people now constantly lose data. You may migrate your precious data with a safer data migration tool to offer a unique experience. However, you need to learn how to sidestep the web of endless demands. Our unique method will gather every small detail of your data throughout the migration to Zendesk.

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Limited Import Options

Limited Import Options

The designing of the import applications and their efficiency usually contradict each other. When it comes to migrating help desk records from SherpaDesk to Zendesk – you can use their specific API or get the hang of available CSV file.

Though Zendesk importing process supports all convoluted tech and hardware systems – it can end up being quite a problem to move data from SherpaDesk.

Requires Professional IT Team

Without an experienced, rational, and skilled IT team – the challenge of migrating data can turn out to be wearing.

You can move data through API– but the role of a great team is to deal with scripting challenges and focus upon ending of the job on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Disadvantages

The success and failure ratio of manually moving customer data is a dilemma. The manual importation mainly results in data corruption and mismanagement.

Although, the major issue with a manual import is how time-consuming it can be for users.

The Need for a Reliable Data Transition Tool

Zendesk import must be simpler than this. Completing the migration in a definite time frames requires a more robust data transition solution. However, the whole process of transition should be effective too. You must be capable of moving your data from one platform to another one easily to retain and attain your customers.

Import from SherpaDesk to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or loads of trustworthy experience of help desk – we have got the know-how in the up-to-date data transition process.

You can export your contacts, tickets and the another data in the blink of an eye.

And get immediate notifications and insightful tips from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours stopping over every step of Zendesk import. Save your time just by allowing us to handle the complicated data import process for you. We can substantially cut back the time spent on transition and altogether provide convenience for your customers and organizational workforce throughout the process.

Efficient Testing Process

We tell our customers to test out the efficiency of our migration tool in advance. So, you can conduct a number of tests before completing your migration. This point will allow you to identify the incorrect settings or note anything out of place that our team of experts can evaluate and fix in no time.

Compatibility Matters

With us, you do not need to concern about installation, your programming skills, and unnecessary required files prior to migrating your data into a new system. Take a sigh of relief in knowing the fact that we will subtly integrate your data throughout the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transfer. In addition, that is why we deploy a test mechanism for the transition tool before launching each ticket so that it arrives to its end-point safely and precisely. Our prime aim has always been to develop user experience to come to continual work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals consider the details given out during the migration process rigidly personal. The basis of our migration services depends upon protecting your personal info and guaranteeing an ideal experience.

Quick Migration Assistance

Our carefully picked out crew is always prepared to respond to your queries. Whether you have a insignificant problem or want to raise an intricate matter – our experienced team will convey thorough IT support that’ll worth your own time and ensure the functional reaction of the migration tool.

Precise Data Sustainability

We keep up to ethical software practice and would never consider changing or modifying your data during the transferring procedure. You do not have to worry about unaligned and mixed up import data – Zendesk import process is relatively quicker, easier, and more accessible compared to other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure


Set Up Import Structure

The first action towards getting sufficient automated Zendesk import is to get ready by setting up appropriate custom fields and agent profiles. You have to disable prior automation rules along with other triggers that may hinder the migration procedure.


Provide SherpaDesk Link

As soon as you are ready with the creation of import structure – provide the specific set of permissions to your help desk system to obtain the required data. This step is obligatory because, otherwise, we won’t be able to the data from your SherpaDesk.


Connect to Zendesk

Similarly, give us the credentials to your Zendesk profile to set the target your database should be transferred to. As soon as our migration app is aware of the data export destination spot, it is prepared to move your support data and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be imported and inform us about data, you want to import unlike from the pattern. We will look after the rest of your problem.


Test the Functionality of the Tool

We strongly imply that you use the most out of our free trial. This will let you assess the limited amount of transferred data from SherpaDesk and identify possible gaps in advance.


Initiate Full Data Migration

You are ready to go as soon as pre-finalized trial stage checks out – And now you can set off with the final Zendesk migration process. We do, however, encourage you to plan an off-peak period to initiate the transfer.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative choices – you should obviously want to examine the functionality of our data migration service.

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Get the Expertise and Experience to Import Data to Zendesk

We want to direct you through each step of the way to make the Zendesk importing process as easy as possible. Our experts cater as per your demands and rush to adjust.

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