Import to Zendesk® from SmarterTrack
Hundreds of ordinary help desk providers have occupied the market and people now constantly lose data. You may export your valuable information with a more secure data transition tool to render a exceptional experience. However, you need to learn to evade the net of limitless requirements. Our special technique will gather every tiny detail of your data during Zendesk® import.
Limited Import Choices
The designing of the migration applications and their functionality often contradict each other. When it comes to importing support data from SmarterTrack to Zendesk® – you can exploit their internal API or take the advantage from available CSV file.
Although Zendesk® migration process supports all convoluted technical and hardware systems – it can become quite a problem to transfer records from SmarterTrack.
Needs Professional IT Team
Without an knowledgeable, analytical, and qualified IT team – the task of importing data can appear to be tiring.
You can migrate data through API– however the role of a great team is to take care of scripting troubles and concentrate upon ending of the task on time.
Manual Transfer Drawbacks
The success and failure proportion of manually moving data is dilemmatic. The manual transition mainly ends up with data alteration and mismanagement.
Nevertheless, the major problem with a manual migration is how time-consuming it can be for users.
The Need for a Robust Data Migration Service
Zendesk® import should be easier than this. The need of the hour demands a more robust data migration app. However, the entire process of transition should be robust also. You should be capable of moving your data from one platform to another smoothly to retain and attract your clients.
Import from SmarterTrack to Zendesk®What We can Change
Whether it is ticketing software or years of reliable experience of help desk – we have acquired expertise in the contemporary data transition procedure.
You are able to export your contacts, tickets and the rest of data in the blink of an eye.
As well as get immediate updates and insightful recommendations from our team of specialists.
Time Flexibility and Lower Downtime
There is no need to spend many hours shuffling around each process of Zendesk® import. Save your time by letting us to handle the complex data transition process for you. We can considerably reduce the time spent on transition and altogether provide comfort to your customers and management workforce throughout the process.
Efficient Testing Procedure
We encourage our clients to test the efficiency of our migration tool in advance. So, you may conduct a number of tests before ending your migration. This step will enable you to identify the incorrect parameters or note anything out of place that our team of professionals can evaluate and correct in no time.
Conformity Matters
With our help, you do not have to think about installation, your coding skills, and unnecessary required files prior to migrating your data to the new system. Take a sigh of relief in being aware of the fact that we will subtly move away your data throughout the migration process.
Migrate Tickets At once
We take into consideration the resourcefulness of ticket migration. In addition, that is why we deploy a test mechanism for the transition tool prior to launching each ticket so that it comes to its target securely and precisely. Our prime goal has always been to improve user satisfaction rate to reach continuous work effectiveness.
The Distinct Character of Our Service
Protected and Personalized Experience
Our experts view the information provided during the transition process rigidly confidential. The basis of our migration service is determined by protecting your ticketing data and guaranteeing an ideal experience.
Fast Migration Assistance
Our thoroughly picked out team is always ready to answer your questions. Whether you have a minor concern or want to submit an intricate matter – our knowledgeable team will convey detailed IT support that’ll be worthy of your precious time and make sure of the efficient reply of the migration service.
Accurate Data Sustainability
We adhere to ethical software practice and would never think of tweaking or altering your data during the migration procedure. You do not have to worry about unaligned or mixed up import data – Zendesk® migration process is relatively quicker, simpler, and more accessible compared to other migration tools.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automatic Zendesk® Import Process
Set Up Transfer Structure
The initial step towards achieving successful automated Zendesk® import is to get ready by setting up relevant custom fields and agent accounts. You need to turn off prior automation rules as well as other triggers that might interfere the migration process.
Provide SmarterTrack Connection
When you are ready with the creation of import structure – relay the specific set of credential information to your help desk system to obtain the necessary data. This stage is obligatory since, otherwise, we won’t be able to get the data from the SmarterTrack.
Link Zendesk®
Likewise, give us the permits to your Zendesk® account to establish the target your database should be transferred to. As soon as our migration app gets to the data export destination point, it is ready to migrate your support records and all the rest.
Choose Migration Data
Just match the ticket fields as to how you want them to be imported and notify us regarding data, you want to shift unlike from the pattern. We will take care of the rest of your problem.
Test the Functionality of the Tool
We highly recommend that you use the most out of our free trial demonstration. It will allow you to review the selective number of migrated data from SmarterTrack and identify probable mistakes beforehand.
Start Complete Data Import
You are good to go once pre-finalized test step checks out – And now you can start the complete Zendesk® migration process. We do, however, urge you to consider an uncrowded period to start the migration.
Hear from our happy clients
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Zendesk® import
If you are a considerate individual that makes calculative decisions – you would naturally want to analyze the functionality of our data migration tool.
Get the Expertise and Experience to Move Data to Zendesk®
We intend to show you through each stage of the way to make the Zendesk® importing process as smooth as possible. Our specialists cater as per your needs and rush to adapt.