Import to Zendesk from SmarterTrack

Hundreds of ordinary help desk providers have occupied the market and people now constantly lose data. You may export your valuable information with a more secure data transition tool to render a exceptional experience. However, you need to learn to evade the net of limitless requirements. Our special technique will gather every tiny detail of your data during Zendesk import.

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Limited Import Options

Limited Import Choices

The designing of the migration applications and their functionality often contradict each other. When it comes to importing support data from SmarterTrack to Zendesk – you can exploit their internal API or take the advantage from available CSV file.

Although Zendesk migration process supports all convoluted technical and hardware systems – it can become quite a problem to transfer records from SmarterTrack.

Needs Professional IT Team

Without an knowledgeable, analytical, and qualified IT team – the task of importing data can appear to be tiring.

You can migrate data through API– however the role of a great team is to take care of scripting troubles and concentrate upon ending of the task on time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Drawbacks

The success and failure proportion of manually moving data is dilemmatic. The manual transition mainly ends up with data alteration and mismanagement.

Nevertheless, the major problem with a manual migration is how time-consuming it can be for users.

The Need for a Robust Data Migration Service

Zendesk import should be easier than this. The need of the hour demands a more robust data migration app. However, the entire process of transition should be robust also. You should be capable of moving your data from one platform to another smoothly to retain and attract your clients.

Import from SmarterTrack to Zendesk

What We can Change

Whether it is ticketing software or years of reliable experience of help desk – we have acquired expertise in the contemporary data transition procedure.

You are able to export your contacts, tickets and the rest of data in the blink of an eye.

As well as get immediate updates and insightful recommendations from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend many hours shuffling around each process of Zendesk import. Save your time by letting us to handle the complex data transition process for you. We can considerably reduce the time spent on transition and altogether provide comfort to your customers and management workforce throughout the process.

Efficient Testing Procedure

We encourage our clients to test the efficiency of our migration tool in advance. So, you may conduct a number of tests before ending your migration. This step will enable you to identify the incorrect parameters or note anything out of place that our team of professionals can evaluate and correct in no time.

Conformity Matters

With our help, you do not have to think about installation, your coding skills, and unnecessary required files prior to migrating your data to the new system. Take a sigh of relief in being aware of the fact that we will subtly move away your data throughout the migration process.

Migrate Tickets At once

We take into consideration the resourcefulness of ticket migration. In addition, that is why we deploy a test mechanism for the transition tool prior to launching each ticket so that it comes to its target securely and precisely. Our prime goal has always been to improve user satisfaction rate to reach continuous work effectiveness.

The Distinct Character of Our Service

Protected and Personalized Experience

Our experts view the information provided during the transition process rigidly confidential. The basis of our migration service is determined by protecting your ticketing data and guaranteeing an ideal experience.

Fast Migration Assistance

Our thoroughly picked out team is always ready to answer your questions. Whether you have a minor concern or want to submit an intricate matter – our knowledgeable team will convey detailed IT support that’ll be worthy of your precious time and make sure of the efficient reply of the migration service.

Accurate Data Sustainability

We adhere to ethical software practice and would never think of tweaking or altering your data during the migration procedure. You do not have to worry about unaligned or mixed up import data – Zendesk migration process is relatively quicker, simpler, and more accessible compared to other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Process


Set Up Transfer Structure

The initial step towards achieving successful automated Zendesk import is to get ready by setting up relevant custom fields and agent accounts. You need to turn off prior automation rules as well as other triggers that might interfere the migration process.


Provide SmarterTrack Connection

When you are ready with the creation of import structure – relay the specific set of credential information to your help desk system to obtain the necessary data. This stage is obligatory since, otherwise, we won’t be able to get the data from the SmarterTrack.


Link Zendesk

Likewise, give us the permits to your Zendesk account to establish the target your database should be transferred to. As soon as our migration app gets to the data export destination point, it is ready to migrate your support records and all the rest.


Choose Migration Data

Just match the ticket fields as to how you want them to be imported and notify us regarding data, you want to shift unlike from the pattern. We will take care of the rest of your problem.


Test the Functionality of the Tool

We highly recommend that you use the most out of our free trial demonstration. It will allow you to review the selective number of migrated data from SmarterTrack and identify probable mistakes beforehand.


Start Complete Data Import

You are good to go once pre-finalized test step checks out – And now you can start the complete Zendesk migration process. We do, however, urge you to consider an uncrowded period to start the migration.

Hear from our happy clients

The Wonder of Automatic Zendesk import

If you are a considerate individual that makes calculative decisions – you would naturally want to analyze the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Move Data to Zendesk

We intend to show you through each stage of the way to make the Zendesk importing process as smooth as possible. Our specialists cater as per your needs and rush to adapt.

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