Import to Zendesk from SolarWinds Service Desk

A multitude of ordinary help desk providers have broken into the market and people now continuously lose data. You may import your precious information with a more secure data migration tool to provide a exceptional experience. But first, you should learn how to sidestep the net of endless requirements. Our special technique will gather every small detail of the data throughout the migration to Zendesk.

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Limited Import Options

Limited Import Options

The designing of the import applications and their efficiency usually contradict each other. In terms of moving customer records from SolarWinds Service Desk to Zendesk – you can exploit their internal API or benefit from available CSV file.

Though Zendesk migration process supports all complex tech and hardware systems – it can become a trouble to move records from SolarWinds Service Desk.

Requires Professional IT Team

Without an experienced, analytical, and qualified IT team – the challenge of moving data can turn out to be exhausting.

You can move data through API– however the role of an excellent team is to sort out scripting issues and concentrate on completion of the job in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Drawbacks

The success and failure ratio of manually moving customer data is a dilemma. The by-hand importation mostly results in data alteration and misplacing.

However, the significant drawback of a manual migration is how long-lasting it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour requires a more powerful data importing tool. However, the whole process of transition must be efficient also. You have to be capable of moving your customer data from one platform to another one easily in order to retain and attract your customers.

Import from SolarWinds Service Desk to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of reliable experience of help desk – we attained the know-how in the up-to-date data migration process.

You can export your contacts, tickets and the another data in the blink of an eye.

And get immediate notifications and insightful tips from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend countless hours shuffling around every step of Zendesk import. Save your time simply by allowing us to handle the complex data migration process for you. We can significantly reduce the time spent on migration and altogether provide convenience for your clients and management workforce during the process.

Efficient Testing Process

We tell our clients to test out the efficiency of our migration app in advance. Thus, you can conduct several tests before finalizing your migration. This stage will enable you to recognize the faulty settings or note anything that is in the wrong place that our team of professionals can assess and correct in no time.

Compatibility Matters

With us, you do not have to concern about installation, your programming skills, and unnecessary required files before migrating your information into a new system. Relax knowing the fact that we will subtly integrate your data throughout the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transfer. In addition, that is why we deploy a test system for the migration tool before launching each ticket to ensure that it reaches its target safely and precisely. Our primary aim has always been to improve user experience to reach constant work effectiveness.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals deem the information given out throughout the migration process strictly personal. The basis of our migration service depends on protecting your personal data and guaranteeing a perfect experience.

Quick Migration Assistance

Our carefully picked out team is always prepared to respond to your queries. Whether you have a small issue or want to raise an intricate case – our experienced team will convey in-depth IT assistance that’ll worth your precious time and ensure the effective reaction of the migration service.

Precise Data Sustainability

We keep up to ethical software practice and would never think of tweaking or modifying your data throughout the transition process. You do not have to worry about unaligned and mixed up migration data – Zendesk transition process is relatively quicker, easier, and more accessible compared to other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process


Set Up Import Structure

The first step towards getting sufficient automatic Zendesk import is to get ready by creating appropriate custom fields and agent accounts. You need to disable prior automation rules as well as other triggers that may interfere the import procedure.


Provide SolarWinds Service Desk Link

As soon as you are ready with the creation of import structure – relay the specific set of permissions to your help desk system to get the required data. This stage is mandatory as, otherwise, we won’t be able to get the data from your SolarWinds Service Desk.


Connect to Zendesk

Similarly, give us the permits to your Zendesk profile to set the target your database should be transferred to. As soon as our migration tool is aware of the data export destination point, it is ready to transfer your support data and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be imported and notify us about data, you want to shift unlike from the standards. We will look after the rest of your problem.


Test the Functionality of the Tool

We strongly imply that you use the most out of our free trial. This will let you overview the certain amount of migrated data from SolarWinds Service Desk and determine possible mistakes in advance.


Initiate Complete Data Import

You are ready to go once pre-finalized test stage checks out – And now you can set off with the full Zendesk import process. We do, however, encourage you to consider an uncrowded period to commence the migration.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you should obviously want to evaluate the functionality of our data migration app.

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Get the Expertise and Experience to Import Data to Zendesk

We want to guide you through each stage of the way to make the Zendesk importing process as simple as possible. Our experts cater as per your requirements and speed to adjust.

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