Import to Zendesk from SupportBee

Numerous ordinary help desk solutions have occupied the market and businesses now constantly lose data. You may import your precious data with a safer data transition tool to provide a exceptional experience. But first, you have to learn how to evade the net of limitless requirements. Our unique method will gather every tiny detail of the data during Zendesk import.

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Limited Import Options

Limited Import Choices

The designing of the migration services and their functionality often contradict each other. When it comes to importing customer records from SupportBee to Zendesk – you can use their specific API or take the advantage from available CSV file.

Though Zendesk migration process supports all convoluted technical and hardware systems – it can be a problem to transfer files from SupportBee.

Needs Expert IT Team

Without an knowledgeable, rational, and skilled IT team – the task of importing data can appear to be exhausting.

You can move data through API– but the role of an excellent team is to take care of scripting challenges and concentrate on finishing of the job in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Transfer Disadvantages

The success and failure proportion of manually transferring data is dilemmatic. The manual transition mostly results in data corruption and misplacing.

Nevertheless, the significant issue with a manual migration is how time-consuming it can be for users.

The Need for a Robust Data Transition Tool

Zendesk import should be simpler than this. Completing the migration in a definite time frames demands a more robust data migration tool. However, the whole process of transition must be robust too. You have to be able to move your data from one platform to another seamlessly in order to retain and attract your clients.

Import from SupportBee to Zendesk

What We can Change

Whether it is ticketing software or loads of trustworthy experience of help desk – we have obtained the know-how in the contemporary data migration process.

You are able to move your contacts, tickets and the rest of data at once.

As well as get regular updates and smart tips from our team of specialists.

Time Flexibility and Lower Downtime

There is no need to spend numerous hours stopping over each step of Zendesk import. Save your time simply by allowing us to handle the complicated data transition process for you. We can substantially reduce the time spent on transition and altogether provide comfort for your clients and management workforce throughout the process.

Efficient Testing Procedure

We encourage our customers to test the effectiveness of our migration tool in advance. Thus, you can conduct several tests before ending your migration. This stage will enable you to determine the invalid settings or note anything that is in the wrong place that our team of professionals can evaluate and settle in no time.

Conformity Matters

With our help, you do not need to think about installation, your coding skills, and unnecessary required files prior to migrating your information into a new system. Relax being aware of the fact that we will subtly integrate your data during the import process.

Migrate Tickets At once

We take into consideration the resourcefulness of customer data migration. Additionally, that is why we deploy a test mechanism for the migration tool before launching each ticket to ensure that it comes to its end-point safely and accurately. Our prime goal has always been to enhance user satisfaction rate to reach continual work efficiency.

The Distinct Character of Our Service

Protected and Personalized Experience

Our experts consider the details provided during the transition process strictly personal. The basis of our migration services is determined by protecting your personal data and ensuring a perfect experience.

Fast Transfer Assistance

Our thoroughly selected crew is always ready to respond to your queries. Whether you have a minor issue or want to raise an intricate case – our knowledgeable team will convey in-depth technical assistance that’ll be worthy of your time and make sure of the proficient reply of the migration app.

Accurate Data Sustainability

We adhere to ethical software practice and would never consider changing or altering your data during the migration process. You do not have to worry about unaligned and mixed up migration data – Zendesk migration process is relatively quicker, easier, and more accessible than other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automatic Zendesk Import Procedure

Step

Set Up Transfer Structure

The initial action towards achieving successful automated Zendesk import is to get ready by creating appropriate custom fields and agent profiles. You have to turn off prior automation rules along with other triggers that may interfere the import process.

Step

Provide SupportBee Connection

When you are finished with the creation of import structure – provide the specific type of permissions to your help desk system to get the required data. This step is mandatory since, otherwise, we won’t be able to the data from your SupportBee.

Step

Link Zendesk

Likewise, provide us with the credentials to your Zendesk account to set the target your database should be transferred to. As soon as our migration tool is aware of the data export destination spot, it is prepared to migrate your support data and all the rest.

Step

Choose Migration Data

Just match the ticket fields as to how you want them to be moved and inform us regarding data, you want to move unlike from the standards. We will look after the rest of your problem.

Step

Test the Functionality of the Tool

We highly recommend that you get the hang of the most out of our free trial demonstration. It will let you review the certain amount of transferred data from SupportBee and determine probable gaps in advance.

Step

Start Full Data Migration

You are good to go as soon as pre-finalized trial step checks out – And now you can set off with the complete Zendesk import process. We do, however, encourage you to plan an off-peak period to start the transfer.

Hear from our happy buyers

The Wonder of Automatic Zendesk import

If you are a considerate person that makes calculative choices – you would obviously want to analyze the functionality of our data migration app.

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Get the Expertise and Experience to Move Data to Zendesk

We intend to direct you through each step of the way to make the Zendesk importing process as clean as possible. Our experts cater as per your needs and speed to adjust.

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