Import to Zendesk® from TeamSupport
A multitude of ordinary help desk solutions have occupied the market and companies now continuously lose data. You may export your precious data with a more secure data transition tool to render a exceptional experience. However, you need to learn how to avoid the net of non-ending requirements. Our special approach will gather every tiny detail of the data throughout the migration to Zendesk®.
Limited Import Options
The designing of the import services and their functionality usually contradict each other. In terms of moving customer records from TeamSupport to Zendesk® – you can use their internal API or benefit from available CSV file.
Though Zendesk® migration process supports all convoluted tech and hardware systems – it can end up being quite a problem to migrate records from TeamSupport.
Requires Expert IT Team
Without an experienced, analytical, and skilled IT team – the challenge of transferring data can turn out to be tiring.
You can import data through API– but the role of an excellent team is to sort out scripting challenges and concentrate upon ending of the job on time.
Manual Import Drawbacks
The success and failure ratio of manually transferring data is a dilemma. The by-hand importation mainly results in data corruption and misplacing.
However, the significant issue with a manual migration is how time-consuming it can be for users.
The Need for a Reliable Data Migration Tool
Zendesk® import must be easier than this. Completing the migration in a definite time frames requires a more powerful data importing app. However, the whole process of importing must be efficient too. You should be capable of moving your data from one platform to another one seamlessly to retain and attract your clientele.
Import from TeamSupport to Zendesk®How Our Team Can Make a Difference
No matter if it's ticketing software or years of trustworthy experience of help desk – we attained knowledge in the up-to-date data transition process.
You can move your contacts, tickets and the rest of data instantly.
And get regular updates and informative suggestions from our team of professionals.
Time Flexibility and Lower Downtime
You do not have to spend many hours stopping over every stage of Zendesk® import. Save your time simply by allowing us to manage the complex data migration process for you. We can substantially reduce the time spent on transition and altogether provide convenience for your customers and management workforce throughout the process.
Efficient Testing Process
We tell our clients to test the performance of our migration app in advance. So, you can perform several tests before finalizing your migration. This step will enable you to identify the incorrect settings or note anything out of place that our team of professionals can evaluate and correct in no time.
Compatibility Matters
With us, you do not have to think about installation, your programming skills, and unnecessary required files before migrating your data into a new platform. Relax being aware of the fact that we will subtly integrate your data throughout the migration process.
Migrate Tickets Instantly
We understand the resourcefulness of ticket migration. Moreover, that is why we deploy a test system for the transition tool before releasing each ticket to ensure that it reaches its end-point safely and precisely. Our prime aim has always been to develop user service satisfaction to accomplish continuous work effectiveness.
The Distinct Nature of Our Service
Protected and Personalized Experience
Our professionals view the details given out throughout the migration process rigidly personal. The foundation of our migration service depends on protecting your ticketing data and guaranteeing an ideal experience.
Quick Transfer Assistance
Our carefully selected crew is always prepared to respond to your requests. Whether you have a small issue or want to raise a complicated case – our knowledgeable team will convey detailed IT support that’ll worth your own time and guarantee the functional response of the migration service.
Precise Data Sustainability
We keep up to ethical software practice and would never think of changing or modifying your data throughout the transition procedure. You do not have to worry about unaligned and scrambled migration data – Zendesk® transfer process is relatively quicker, easier, and more accessible compared to other migration tools.
What you can migrate
That the list is generalized and may differ depending on your source platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Zendesk® Import Process
Set Up Import Structure
The first step towards achieving sufficient automatic Zendesk® import is to get ready by setting up appropriate custom fields and agent profiles. You need to turn off prior automation rules along with other triggers that may interfere the migration procedure.
Provide TeamSupport Link
As soon as you are finished with the creation of import structure – provide the specific form of permits to your help desk system to obtain the required data. This step is mandatory as, otherwise, we won’t be able to the data from your TeamSupport.
Connect to Zendesk®
Similarly, provide us with the credentials to your Zendesk® profile to settle the target your database should be transferred to. As soon as our migration app is aware of the data export destination spot, it is ready to transfer your support data and all the rest.
Pick Migration Data
Just match the ticket fields in the order you want them to be moved and inform us about data, you want to move unlike from the pattern. We will look after the rest of your burden.
Test the Functionality of the Tool
We strongly imply that you get the hang of the most out of our free trial demonstration. This will enable you to overview the certain amount of transferred data from TeamSupport and determine probable gaps in advance.
Initiate Complete Data Migration
You are ready to go once pre-finalized trial stage checks out – And now you can begin the full Zendesk® migration process. We do, however, encourage you to plan an uncrowded period to commence the transfer.
Hear from our satisfied buyers
We had a very complex case because we had over 200 000 tickets, and the team of Zendesk import just made it much easier by walking us step by step.
The procedure was very straightforward and any questions were responded to very quickly.
Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
The Wonder of Automatic Data Migration
If you are a thoughtful individual that makes calculative choices – you should normally want to evaluate the functionality of our data migration app.
Get the Expertise and Experience to Import Data to Zendesk®
We want to show you through each step of the way to make the Zendesk® importing process as simple as possible. Our professionals cater as per your requirements and rush to adjust.