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Import to Zendesk from Track-It!

A variety of ordinary help desk services have broken into the market and businesses now continuously lose data. You may migrate your valuable information with a safer data migration tool to offer a unique experience. However, you should learn how to avoid the web of limitless requirements. Our unique method will gather every small detail of the data during Zendesk import.

More details

Limited Import Options

The designing of the import tools and their efficiency often contradict each other. In terms of moving support records from Track-It! to Zendesk – you can exploit their own API or benefit from available CSV file.

Although Zendesk importing process supports all complicated tech and hardware systems – it can become quite a trouble to transfer files from Track-It!.

Requires Robust IT Team

Without an experienced, analytical, and qualified IT team – the task of moving data can turn out to be wearing.

You can move data through API– however the role of a great team is to sort out scripting problems and focus upon completion of the job on time.

Manual Import Drawbacks

The success and failure ratio of manually importing customer data is dilemmatic. The by-hand importation mainly results in data alteration and mismanagement.

However, the significant trouble with a manual import is how lengthy it can be for users.

The Need for a Reliable Data Migration Service

Zendesk import must be easier than this. The need of the hour demands a more powerful data importing solution. However, the entire process of migration should be efficient as well. You must be capable of moving your support records from one platform to another one seamlessly to retain and attain your clients.

Import from Track-It! to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of reliable experience of help desk – we have acquired knowledge in the up-to-date data transition process.

You can migrate your contacts, tickets and the another data at once.

And get timely notifications and smart suggestions from our team of professionals.

Time Flexibility and Lower Downtime

You do not have to spend countless hours shuffling around each stage of Zendesk import. Save your time by allowing us to control the complicated data migration process for you. We can drastically cut back the time spent on import and altogether provide convenience for your customers and organizational workforce throughout the process.

Efficient Testing Process

We tell our clients to test out the effectiveness of our migration app in advance. So, you can set up a number of tests before finalizing your migration. This point will allow you to identify the faulty settings or note anything out of place that our team of experts can evaluate and settle in no time.

Compatibility Matters

With us, you do not have to concern about installation, your coding skills, and unnecessary required files before migrating your data into a new help desk. Take a sigh of relief in knowing the fact that we will subtly move away your data throughout the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket transfer. Additionally, that is why we deploy a test system for the transition tool before each ticket so that it reaches its destination securely and precisely. Our perfect aim has always been to improve user service satisfaction to come to continuous work efficiency.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals deem the information provided throughout the migration process rigidly confidential. The base of our migration services depends on protecting your personal info and guaranteeing an ideal experience.

Quick Import Assistance

Our carefully chosen team is always ready to respond to your requests. Whether you have a small concern or want to raise a complex matter – our experienced team will convey thorough IT support that’ll worth your precious time and guarantee the efficient reply of the migration app.

Precise Data Sustainability

We keep up to ethical software practice and would never think of tweaking or altering your data throughout the transition procedure. You do not have to worry about unaligned and scattered import data – Zendesk import process is relatively quicker, simpler, and more accessible compared to other migration software.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process

Step

Set Up Import Structure

The first step towards getting successful automatic Zendesk import is to get ready by setting up relevant custom fields and agent accounts. You have to disable prior automation rules and other triggers that might hinder the migration procedure.

Step

Provide Track-It! Link

As soon as you are done with the creation of import structure – relay the specific type of permits to your help desk system to obtain the required data. This stage is obligatory as, otherwise, we won’t be able to fetch the data from the Track-It!.

Step

Connect to Zendesk

Similarly, grant us the permits to your Zendesk account to settle the target your database should be transferred to. As soon as our migration app is aware of the data export destination point, it is prepared to transfer your support records and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be migrated and notify us regarding data, you want to migrate unlike from the pattern. We will take care of the rest of your trouble.

Step

Test the Functionality of the Tool

We strongly imply that you get the most out of our free trial. It will enable you to overview the selective amount of migrated data from Track-It! and identify possible inconsistencies beforehand.

Step

Initiate Complete Data Import

You are ready to go once pre-finalized test step checks out – And now you can begin the full Zendesk migration process. We do, however, urge you to consider a relaxed period to commence the import.

Hear from our satisfied customers

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative decisions – you would normally want to evaluate the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We want to guide you through each stage of the way to make the Zendesk importing process as smooth as possible. Our professionals cater as per your requirements and rush to adapt.

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