Import to Zendesk from Vivantio

A variety of ordinary help desk providers have occupied the market and people now continuously lose data. You may move your valuable information with a more secure data migration service to render a unforgettable experience. But first, you have to learn to sidestep the web of limitless requirements. Our peculiar technique will gather every tiny detail of your data during the migration to Zendesk.

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Limited Import Options

Limited Import Options

The designing of the import applications and their functionality usually contradict each other. In terms of migrating support records from Vivantio to Zendesk – you can exploit their internal API or get the hang of accessible CSV file.

Although Zendesk transition process supports all complex technical and hardware systems – it can be a problem to transfer data from Vivantio.

Requires Professional IT Team

Without an experienced, analytical, and skilled IT team – the challenge of transferring data can appear to be hard.

You can import data through API– however the role of a great team is to deal with coding troubles and center on finishing of the task in time.

Requires Professional IT Team
Manual Import Drawbacks

Manual Import Drawbacks

The success and failure ratio of manually moving data is a dilemma. The by-hand transition mostly results in data alteration and mismanagement.

Although, the noticeable problem with a manual transition is how long-lasting it can be for users.

The Need for a Reliable Data Migration Tool

Zendesk import must be easier than this. Completing the migration in a definite time frames requires a more powerful data transition software. However, the entire process of migration should be effective as well. You should be able to move your customer data from one platform to another smoothly in order to retain and attain your clients.

Import from Vivantio to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or years of trustworthy experience of help desk – we have got knowledge in the contemporary data migration process.

You can export your contacts, tickets and the rest of data in the blink of an eye.

And get immediate updates and insightful suggestions from our team of experts.

Time Flexibility and Lower Downtime

You do not have to spend countless hours stopping over every stage of Zendesk import. Save your time by allowing us to control the complex data import process for you. Our team can considerably shorten the time spent on migration and altogether provide comfort to your clients and organizational workforce during the process.

Efficient Testing Process

We tell our clients to test the efficiency of our migration app in advance. Thus, you can set up a number of tests before completing your transition. This step will let you recognize the invalid parameters or note anything that is in the wrong place that our team of specialists can assess and fix in no time.

Compatibility Matters

With us, you do not have to think about installation, your programming skills, and unnecessary required files before migrating your information into a new help desk. Take a sigh of relief in knowing the fact that we will smoothly move away your data during the import process.

Migrate Tickets Instantly

We understand the resourcefulness of ticket migration. In addition, that is why we deploy a test system for the migration tool before each ticket so that it arrives to its destination securely and accurately. Our primary goal has always been to enhance user experience to achieve constant work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals deem the details given out throughout the transition process strictly confidential. The base of our migration service depends upon guarding your ticketing data and ensuring a perfect experience.

Quick Migration Assistance

Our carefully picked out crew is always prepared to respond to your requests. Whether you have a insignificant concern or want to raise a complex matter – our experienced team will provide detailed technical assistance that’ll be worthy of your time and ensure the functional reply of the migration tool.

Precise Data Sustainability

We keep up to ethical software practice and would never think of changing or modifying your data throughout the transferring process. You do not have to worry about unaligned and scattered import data – Zendesk import process is actually quicker, simpler, and more accessible than other migration apps.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Process


Set Up Import Structure

The first step towards achieving sufficient automatic Zendesk import is to get ready by creating relevant custom fields and agent accounts. You need to disable prior automation rules and other triggers that might affect the import process.


Provide Vivantio Link

As soon as you are ready with the creation of import structure – provide the specific set of permits to your help desk system to get the required data. This stage is obligatory because, otherwise, we won’t be able to reach the data from the Vivantio.


Connect to Zendesk

Similarly, give us the credentials to your Zendesk profile to settle the target your database should be transferred to. As soon as our migration tool is aware of the data export destination point, it is ready to move your customer records and all the rest.


Pick Migration Data

Just match the ticket fields in the order you want them to be imported and inform us about data, you want to migrate unlike from the standards. We will take care of the rest of your trouble.


Test the Functionality of the Tool

We strongly imply that you use the most out of our free trial demonstration. This will enable you to assess the selective amount of migrated data from Vivantio and identify possible inconsistencies beforehand.


Initiate Complete Data Migration

You are ready to go once pre-finalized trial stage checks out – And now you can begin the final Zendesk import process. We do, however, urge you to consider an uncrowded period to initiate the import.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful individual that makes calculative choices – you should normally want to examine the functionality of our data migration tool.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We want to guide you through each step of the way to make the Zendesk importing process as easy as possible. Our professionals cater as per your demands and speed to adapt.

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