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Import to Zendesk from Wix Answers

A variety of ordinary help desk providers have filled up the market and businesses now constantly lose data. You can import your precious data with a more secure data transition tool to provide a exceptional experience. However, you should learn how to sidestep the web of limitless requirements. Our special technique will gather every tiny detail of the data throughout Zendesk import.

More details

Limited Import Options

The designing of the import applications and their features often contradict each other. When it comes to importing help desk data from Wix Answers to Zendesk – you can use their internal API or get the hang of available CSV file.

Although Zendesk migration process supports all convoluted tech and hardware systems – it can be a problem to transfer data from Wix Answers.

Requires Professional IT Team

Without an experienced, rational, and qualified IT team – the task of migrating data can really be exhausting.

You can migrate data through API– but the role of a good team is to deal with scripting problems and concentrate upon completion of the job in time.

Manual Import Disadvantages

The success and failure ratio of manually moving records is dilemmatic. The manual transfer mostly ends up with data corruption and misorganization.

Although, the significant trouble with a manual migration is how time-consuming it can be for users.

The Need for a Reliable Data Transition Service

Zendesk import must be simpler than this. The need of the hour demands a more robust data migration tool. However, the whole process of transition has to be be effective as well. You have to be able to move your data from one platform to another one seamlessly in order to retain and attain your clients.

Import from Wix Answers to Zendesk

How Our Team Can Make a Difference

No matter if it's ticketing software or loads of reliable experience of help desk – we have acquired knowledge in the current data migration procedure.

You can export your contacts, tickets and the remaining data at once.

And get immediate follow-ups and smart suggestions from our team of specialists.

Time Flexibility and Lower Downtime

You do not have to spend numerous hours shuffling around each stage of data migration. Save your time just by letting us to handle the complex data import process for you. We can drastically reduce the time spent on transition and altogether provide convenience for your clients and organizational workforce during the process.

Efficient Testing Process

We tell our customers to try out the effectiveness of our migration tool beforehand. Thus, you may conduct a series of tests before completing your migration. This stage will enable you to detect the faulty settings or note anything that is in the wrong place that our team of specialists can assess and fix in no time.

Compatibility Matters

With us, you do not need to worry about installation, your coding skills, and unnecessary required files prior to importing your information to the new system. Calm down being aware of the fact that we will subtly move away your data during the migration process.

Migrate Tickets Instantly

We understand the resourcefulness of customer data transition. Additionally, that is why we deploy a test mechanism for our migration tool prior to launching each ticket in order that it arrives to its destination securely and accurately. Our prime aim has always been to enhance user experience to achieve persistent work productivity.

The Distinct Nature of Our Service

Protected and Personalized Experience

Our professionals consider the information provided during the transfer process strictly personal. The basis of our migration service depends upon protecting your personal data and ensuring an ideal experience.

Quick Migration Assistance

Our carefully picked out team is always ready to respond to your requests. Whether you have a minor problem or want to submit an intricate request – our knowledgeable team will convey in-depth technical support that’ll worth your time and ensure the practical reply of the migration tool.

Precise Data Sustainability

We keep up to ethical software practice and would never consider tweaking or altering your data during the migration process. You do not have to worry about unaligned or mixed up help desk data – Zendesk transfer process is relatively quicker, simpler, and more accessible than other migration tools.

What you can migrate

That the list is generalized and may differ depending on your source platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Simplified Automated Zendesk Import Procedure

Step

Set Up Import Structure

The first action towards attaining successful automated Zendesk import is to prepare by creating appropriate custom fields and agent profiles. You need to turn off prior automation rules and other triggers that might interfere the migration procedure.

Step

Provide Wix Answers Link

As soon as you are ready with the creation of import structure – relay the specific type of permits to your help desk platform to get the necessary data. This step is unavoidable because, otherwise, we won’t be able to fetch the data from the Wix Answers.

Step

Connect to Zendesk

Similarly, give us the permits to your Zendesk account to settle the target your database should be moved to. As soon as our migration tool gets to the data export destination spot, it is ready to move your support records and all the rest.

Step

Pick Migration Data

Just match the ticket fields in the order you want them to be imported and notify us regarding data, you want to move differently from the standards. We will look after the rest of your problem.

Step

Test the Functionality of the Tool

We strongly imply that you use the most out of our free demo migration. It will enable you to review the limited number of transferred data from Wix Answers and recognize probable inconsistencies beforehand.

Step

Initiate Full Data Import

You are ready to go as soon as pre-finalized test step checks out – And now you can begin the complete Zendesk import process. We do, however, encourage you to plan an uncrowded period to initiate the import.

Hear from our satisfied clients

The Wonder of Automatic Data Migration

If you are a thoughtful person that makes calculative decisions – you would normally want to analyze the functionality of our data migration service.

Request a Demo now!

Get the Expertise and Experience to Import Data to Zendesk

We want to direct you through each stage of the way to make the Zendesk importing process as smooth as possible. Our professionals cater as per your needs and speed to adjust.

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